eCommerce has experienced enormous growth in recent years. Many classic retailers, brands but also new pure players have now entered the market, platforms have established themselves as a new business model.
No matter if you are a retailer and want to offer an omnichannel experience or if you want to grow as an established online retailer: Topics such as (hyper-)personalization, voice of customer, social commerce, sustainability in supply chains or returns optimization create pressure for change. After all, the same applies to online business: commerce is change.
Our experienced experts help you find the right strategy for dealing with platforms, optimize your sales, and further improve the customer experience.